Introduction
Orthofeet US (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://orthofeet-us.com/ (the “Site”) or make a purchase from us.
By using our Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information: When you make a purchase, create an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through our payment processors)
- Order history
Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website addresses
- Device identifiers
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order status
- Provide customer support
- Improve our website, products, and services
- Send marketing communications (with your consent)
- Detect and prevent fraud
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors who help us operate our business, such as payment processors, shipping carriers, email service providers, and analytics platforms. These providers only access information necessary to perform their services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise these rights, please contact us at pgirgenmjv@iubridge.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for tax and accounting purposes.
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date.” We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: pgirgenmjv@iubridge.com
Address: 721 Bay Ridge Avenue, Annapolis, Maryland, USA